This document provides an overview of organizational development for using social media in government. It discusses moving from a vertical structure with a small social media team to a horizontal structure called a "Social Media Service Team" or "ComStar" that supports all departments. The ComStar works across departments to assess needs and manage social media strategies. It also discusses setting up an "X-Team" of internal and external stakeholders to help formulate early social media strategies. The document provides examples of methodologies and models for social media organization structure and strategy.